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Troubleshooting and FAQs

If you cannot access the Test Platform

Please check the following:

  • You are using the correct URL: app.century.tech
  • You are connected to the internet and that flight mode is NOT switched on
  • The websites listed here have been whitelisted by your IT team

If you continue to face issues accessing the platform, please reach out to CENTURY support.

An applicant has closed the browser during the test.

The timer for that test will continue to count down. The student should return to app.century.tech, where they can login and click ‘Resume’ under the assessment they started in the Assessments tab.

What to do if there is an internet outage?

If there is a disruption to the internet, then students will not be able to progress through the test. In this scenario it is likely that the page will appear ‘stuck’ and will not move on to the next question.

In the first instance, you should check your internet connection and make sure that ‘flight mode’ has not accidentally been turned on. If this is an isolated issue, close the browser and move the applicant to another computer. Having a backup computer set up with the test login page is a good contingency.

If you have technical or external issues that affect the validity of the assessments or would like to provide feedback or comments please contact assessments@century.tech.

What is the difference between the academic assessments and diagnostics?

These summative assessments are designed to test students across entire subjects in a more formalised way at the beginning or end of the year.

Diagnostics, on the other hand, focus on more specific topic areas; they will influence the student’s Recommended Pathway and can be done in a less formal manner, in line with day-to-day teaching and learning.

Who can sit the assessments?

The primary academic assessments are designed for students in Years 2 to 6, while the secondary assessments are designed for students in Years 7 to 10.

The Wellbeing Tool is designed for any student, as there are versions for both school-age and adult learners.

Will the students’ performance in the assessments affect their recommendations on CENTURY?

We are continuing to develop our assessments suite with more features, including strengthening links between assessment submissions and learning recommendations on the platform.